Return Policy

At Nova Color Café, customer satisfaction is our priority. We offer a streamlined return policy for eligible items.

Eligibility for Returns

Only non-perishable items (such as home decor and ARMAF perfumes) may be returned within 7 days of purchase.
Returns are accepted for items in original, unused condition with all packaging intact.
Food and beverage items are non-returnable due to their perishable nature.

Return Process

Contact our support team at info@novacolorcafe.com or call +92 321 5887576 with your order details.
Upon approval, you will receive further return instructions.

Return Shipping

Customers are responsible for return shipping fees unless the return is due to an error or defect in the item.

Refund Processing

Refunds are processed to the original payment method within 7-10 business days after return approval and inspection.